Kudler Fine Food Compensation Plan Essays

Kudler Fine Food Compensation Plan Essays Kudler Fine Food Compensation Plan Essay Kudler Fine Food Compensation Plan Essay Kudler Fine Foods (KFF) is an upscale specialty food store that stocks the very best domestic and imported foods products. Kudler is divided into five departments; fresh bakery and pastries, fresh produce, fresh meat/seafood, condiments, packaged foods, cheeses, and specialty dairy products. As an upscale specialty food store, KFF has provided its customers with the finest selection of gourmet products imported from around the world. The organization has had enormous success because of the products they sell as well as the service they provide. The organization has developed new strategies and objectives that will help promote growth and profitability. Kathy Kudler, founder of KFF now wants to focus on expanding their services, improving the efficiency of its operation, and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers (UOP, 2009). Kudlers strategic objectives are to increase customer loyalty through a frequent shopper program and expanding services. The new strategy is very customer service oriented and requires the organization also to develop and implement a new compensation strategy. This paper will develop compensation for the six critical positions within the KFF organization, provide a job analysis along with a job description, explain the skill-based job-design preference, examine competitive compensation rates within the market, describe the message that compensation strategies covey to employees, provide a recommendation and implementation of the new compensation plan and illustrate a performance appraisal that will be used by KFF for each level within the organization. This paper will ultimately propose a compensation plan with strategies that will help KFF obtain their long-term profitability and human resource objectives. Job Analysis Job analysis is in essence is the combination of job descriptions and job specifications or skills necessary to perform the duties and responsibilities of a job. Job analysis involves the determination of the skills require to perform a particular job. It details the tasks, procedures, skills, and attitude needed for successful performance of the job or position. Many companies and managers use job descriptions and job analysis to set employee goals and objectives, so they are tied into the needs of the work unit or company (Bhushan, 2000, p. 2). Job analysis plays an important role in developing a compensation strategy. Job analysis should be used when developing a compensation package, the job requirements and skills listed in a job analysis should be used to help determine salary. Organizations use information obtained by job analysis for recruitment, selection, placement, organization planning, job design, training, grievance settlement, as well as job evaluation and other compensation programs (Bhushan, 2000, p. 2). The following is a Job Analysis Table that will help KFF in determining the proper compensation structure for their six critical positions; Store Manager, Assistant Store Manager, Department Manager, Cashier, Stock Person, and Bagger. Job design is an integral part of the job analysis process. Job design is made up of two approaches; job-based approach and skill-based approach. It helps to decide the content of the job in terms of responsibilities. Job-based approach deals with the responsibilities of a job or position. With this approach employees are hired to fill open positions, trained to perform the tasks, and rewarded based on performance levels (Lawler, 1994). Job-based approach relies heavily on the contents of the job and the duties and tasks related to completing the job, this approach is strictly concerned with the job itself and human capital or skills. A job-based plan pays employee for the job to which they are assigned, regardless of the skills they possess (Milkovich, 2005). Job-based pay structure is based on job performed and job market and pay increases are through promotion. Skill-based approach deals with the skills it takes to complete the responsibilities and duties of a position. This approach has a major focus on the skills employees possess as oppose to the job. Skill-based approach is most effective in work situations where knowledge work is involved and where individuals can add significant value to the product or service (Lawler Ledford, 1992, p. 384). The skill-based approach pay structure is based on skills certification and the market and pay increases are provided through on skill acquisition. Structures based on skill pay individuals for all the skills for which they have been certified regardless of whether the work they are doing requires all or just a few of those particular skills (Milkovich, 2005). Both approaches offer valid advantages and disadvantages however I strongly prefer the use of skills-based approach. This approach will be the approach for Kudler Foods as it is in the growth stage of business. As organizations grow their business needs change and the jobs they offer change as well. The skill sets for the organization evolve and become more important and valuable.

Cuál es diferencia entre universidad y college en EEUU

Cul es diferencia entre universidad y college en EEUU Una de las primeras preguntas que se hacen los estudiantes internacionales o los migrantes recià ©n llegados y que quieren estudiar una carrera universitaria en Estados Unidos  es cul es la diferencia entre una universidad y un college. La respuesta es que es muy pequeà ±a, pero la hay. En muchas ocasiones, incluso los estadounidenses utilizan los tà ©rminos de universidad y de college como si fueran lo mismo, ya que la diferencia es pequeà ±a y se explica a continuacià ³n. Quiz para los estudiantes recià ©n llegados o que planean estudiar en Estados Unidos es ms importante saber quà © es un community college y quà © son carreras profesionales en Estados Unidos. Quà © se entiende por un college en Estados Unidos Es una institucià ³n educativa superior, generalmente dedicada casi exclusivamente  a estudios de licenciatura. Los estudiantes tras completar crà ©ditos generalmente en cuatro aà ±os reciben su licenciatura en B.A. (Bachelors of Arts) o en un B.S. (Bachelors of Science). Quà © son los liberal arts colleges en Estados Unidos Un tipo especial dentro de los colleges es el  conocido como liberal arts colleges. Son instituciones privadas con pocos estudiantes, generalmente menos de cinco mil, e incluso menos. Se caracterizan porque la mayorà ­a de sus estudiantes estudian a tiempo completo materias relacionadas con las artes liberales, como inglà ©s, literatura, sociologà ­a, historia, etc. Adems, la mayorà ­a de los profesores se dedican casi en exclusividad a la enseà ±anza y no tanto a la investigacià ³n y a la publicacià ³n de sus trabajos. Los liberal arts colleges, tambià ©n conocidos como baccalaureate colleges, son famosos por tener una fuerte vida comunitaria. En la actualidad, segà ºn un ranking elaborado por la prestigiosa revista U.S. News and World Report, los cinco mejores liberal arts colleges de los Estados Unidos son los siguientes: Williams College, MassachusettsAmherst College, MassachusettsBowdoin College, MaineSwarthmore College, PensilvaniaEl exclusivamente femenino Wellesley College, Massachusetts, y Middlebury College, Vermont, empatados en quinta posicià ³n. Las posiciones suelen variar poco de aà ±o a aà ±o. Todos los liberal arts colleges incluidos en la lista cobran matrà ­culas superiores a los $50.000 por semestre y tienen, en total, menos de 2.000 estudiantes. A quà © se le llaman universidad en Estados Unidos Es una institucià ³n educativa superior donde se ofrecen estudios de licenciatura –B.A y B.S.–, maestrà ­as, doctorados –Ph.D.–, adems de estudios profesionales. Pueden ser gigantescas y pà ºblicas o privadas. Como entre los estudiantes internacionales de origen latinoamericano es frecuente estudiar ingenierà ­a es recomienda conocer cules son  10 mejores universidades.   Para los estudiantes brillantes, tanto de Estados Unidos como extranjeros, se recomienda solicitar ingreso en al menos una universidad  Ivy League, si bien tener siempre en cuenta que hay universidades muy prestigiosas y de excelente nivel acadà ©mico que no estn incluidas en esta calificacià ³n, que tiene un origen histà ³rico concreto. Entre las universidades de excelente consideracià ³n econà ³mica y que no son Ivy League destacan: Massachusetts Institute of Technology (M.I.T.)Stanford UniversityCarnegie MellonUniversity of California, BerkeleyUniversity of Texas, AustinGeorgia Institute of TechnologyUniversity of Illinois, Urbana ChampaignUniversity of Michigan, Ann ArborUniversity of ChicagoDukeJohns Hopkins Algunas de ellas, como por ejemplo Berkeley, Austin Urbana Champaign y Ann Arbor son universidades pà ºblicas. Quà © es un community college o colegio comunitario Son instituciones de educacià ³n superior tambià ©n conocidos como junior o technical colleges. Los estudiantes se dedican a obtener certificados o diplomas profesionales o, al cabo de crà ©ditos que generalmente se consiguen en dos aà ±os, a obtener un grado de asociado (Associate ´s degree o A.S. por sus siglas en inglà ©s). Es muy comà ºn que despuà ©s de sacar un A.S. los estudiantes realicen  un transfer a un college y, tras otros dos aà ±os de estudios, se licencien con un B.A. o un B.S. Sin embargo, no todos los colleges y universidades admiten esta posibilidad. Los community colleges ofrecen grandes ventajas tanto para estudiantes americanos o inmigrantes como para los internacionales. Uno de los que ms destaca es el costo. En esta base de datos puede  verificarse  cunto cuesta estudiar en  ms de 1,000 Community Colleges  en todo el paà ­s y tambià ©n puntuacià ³n del TOEFL, los que lo piden ya que en muchos no es requisito. Quà © son los professional colleges En Estados Unidos carreras como Derecho o Medicina se estudian en universidades profesionales despuà ©s de haber obtenido un B.A. o un B.S. Es decir, a diferencia de lo que ocurre en la mayorà ­a de nuestros paà ­ses no son una licenciatura que se puede estudiar directamente al finalizar la high school (lo que se conoce en algunos paà ­ses hispanoparlantes como bachillerato, liceo o prepa). Sino que es necesario licenciarse y luego aplicar y ser admitido en un professional college. Es muy importante planificar con tiempo, incluso con varios aà ±os de anticipacià ³n, principalmente cuando se desea solicitar el ingreso a Medicina, ya que es un proceso largo y complicado. Tips para los futuros estudiantes universitarios Aplicar para ingresar a una universidad o college es un proceso complejo y largo. Estas son las ocho piezas necesarias para tener una aplicacià ³n completa. Para los estudiantes no habituados al sistema anglosajà ³n, esos requisitos pueden resultar confusos y puede dar lugar a que por ignorancia no se preparen convenientemente. Consejos para estudiantes internacionales en colleges y universidades de EE.UU. Los estudiantes internacionales necesitan una visa para poder estudiar en EEUU. Para obtenerla se requiere que previamente hayan sido admitidos por una institucià ³n acadà ©mica. Para ello necesitarn haber demostrado conocimientos de inglà ©s, generalmente tomando el examen que se conoce como TOEFL y obtener un buen puntaje.   Obviamente, dentro de esas categorà ­as no se encuentran ni los migrantes que cuentan con una tarjeta de residencia permanente ni tampoco los inmigrantes indocumentados. En cuanto a las visas, informarse sobre la visa F-3 para el caso de mexicanos  o canadienses que viven en la zona fronteriza e ingresar a Estados Unidos a estudiar pero mantienen su residencia en Mà ©xico o Canad. Asimismo, para obtener una visa de estudiante internacional es neceario  probar que tienen recursos econà ³micos suficientes, bien propios o de los padres o bien porque han obtenido una beca relevante. Tener presente que las universidades tambià ©n destinan dinero a becas de mà ©rito o deportivas. De hecho, 13 de à ©lite siguen la polà ­tica de need-blind tambià ©n para estudiantes internacionales lo que significa becas totales (o casi). Por à ºltimo, dentro del largo proceso que supone aplicar a varias universidades o colleges, ser admitido y solicitar la visa, es posible que se necesite  validar los estudios realizados  fuera de Estados Unidos. Es fundamental seguir las instrucciones de cada institucià ³n acadà ©mica sobre quà © empresa puede hacer la convalidacià ³n. Otras visas disponibles para los estudiantes internacionales En ocasiones, lo à ºnico que se desea es practicar el inglà ©s y pasar unos meses en Estados Unidos o se desea estudiar un aà ±o acadà ©mico de high school. Para estos casos, adems de las visas F-1 puede resultar conveniente informarse sobre los programas incluidos dentro de la visa J-1 de intercambio, ya que  pueden ser una muy buena opcià ³n, por ejemplo: Visas para trabajar y viajar en verano para estudiantes universitarios de otros paà ­ses.Visas para monitor en campamentos de verano. Las opciones son variadas y tanto si se opta por una visa J-1 como por una F-1 de estudiante lo ideal es que se adapte a las necesidades y deseos del estudiante. Conservar la visa como estudiante internacional Una vez que se tiene la visa se debe hacer todo lo posible para evitar caer en comportamientos que pueden ponerla en riesgo de cancelacià ³n. Algunas actividades, como el consumo de marihuana, puede no ser visto como algo grave por los estudiantes, pero lo cierto es que desde el punto de vista migratorio puede ocasionar un gran dolor de cabeza. Tener en cuenta que hay estados en los que es legal el consumo de marihuana, sin embargo, las leyes federales la consideran una sustancia prohibida. Las leyes que aplican a los estudiantes internacionales son las federales por lo que deberà ­an abstenerse de incumplir la ley. Finalmente, a la hora de tener relaciones consentidas con un menor de edad hay que tener en cuenta las leyes de edad de consentimiento sexual en cada estado ya que su incumplimiento puede tener consecuencias serias. Este es un artà ­culo informativo. No es asesorà ­a legal.

Propaganda Analysis Assignment Example | Topics and Well Written Essays - 750 words

Propaganda Analysis - Assignment Example This was dictated to journalists in a top-down fashion. After the media carried these dubious official stories without cross-checking facts, it was disseminated horizontally among Iraqi citizens as well as abroad. There are also instances of misattribution of sources (black) as well as intended ambiguity with respect to certain sources of information (gray). If the details presented in the report were to be true, then Saddam Hussein had had employed every technique, trick and nuance to enhance his own position and interests. As per the report, Saddam Hussein employs the entire gamut of propaganda techniques there are. This includes producing falsified on-the-record information, staging suffering and grief, restricting movements of journalists, self-inflicted damage, false man-in-the-street interviews, etc. The report even claims that Saddam showed self-inflicted damage in order to garner the sympathy of the international community. Documents were fabricated, the media censored, and military assets were located in proximity to civilian residences. The latter ploy was to use civilians as human shields and protect military installations in this fashion. The report goes on to say how Saddam exploited religious sentiment for political ends. Though an atheist in practice, his photos of praying and religious obeisance were circulated both within and outside Iraq. Through such techniques Saddam manipulated the psychology of the masses of Iraq, who are easy victims for their leader’s feigned piety. Another area where Saddam attempted a massive cover-up was regarding the effects of economic sanctions. He spread the impression that the massive malnutrition and infant mortality after the end of the Gulf war was entirely the consequence of sanctions. This claim is questionable, especially since the military expenditure continued to grow during the period, just

Micro Essay Example | Topics and Well Written Essays - 1000 words

Micro - Essay Example This will raise the price of gasoline and as a result its quantity demanded will also be decreased (as quantity demanded decreases when price increases owing to the law of demand). In this way, the equilibrium quantity of gasoline will reduced to the new level Q’ and equilibrium price will be raised to P’. Price S’ S D Q’ Q Quantity The impact of increase in equilibrium prices of gasoline can be traced to the consumers of gasoline i.e. automobile owners. As far as the Luxury cars are concerned, which are not so fuel-efficient, the owners of Luxury cars will face increase in operational cost of their automobiles. Thus, the increase in price of gasoline will decrease the quantity demanded for gasoline and so will also decrease the demand for Luxury cars – perfect complement for gasoline. Graphically, in the Luxury car market, the demand curve of Luxury cars will shift leftward and now there is lesser demand of Luxury cars at each unit of their prices. Given the supply of Luxury cars, the leftward shift in their demand will decrease the equilibrium quantity of Luxury cars since the decrease in their demand will lead to excess supply of Luxury cars which will put downward pressure on their price and as a result their quantity supplied will also be decreased (as quantity supplied decreases when price decreases owing to the law of supply). In this way, the equilibrium quantity of Luxury cars will be reduced to the new level Q’ and equilibrium price will be decreased to P’. Price S D’ D Q’ Q Quantity The same impact can also be traced to the market of Economy cars which are fuel-efficient. Since the increase in price of gasoline will decrease the demand of Luxury cars, the consumers will tend to switch to the less-expensive alternative – Economy cars. Since Economy cars are the substitutes of Luxury cars, decrease in demand of Luxury cars will increase the demand of Economy cars. Graphically, in the Economy car market, the demand curve of Economy cars will shift rightward and now there is more demand of Economy cars at each unit of their prices. Given the supply of Economy cars, the rightward shift in their demand will increase the equilibrium quantity of Economy cars since the increase in their demand will lead to a situation of ‘excess demand’ of Economy cars which will put upward pressure on their price and as a result their quantity supplied will also be increased (as quantity supplied increases with price). In this way, the equilibrium quantity of Economy cars will be increased to the new level Q’ and equilibrium price will also be increased to P’. Price S D D’ Q. Q’ Quantity Question 2 Price a S b Price Ceiling D QS QD Quantity At the binding price ceiling – which is the maximum price set below the equilibrium price – suppliers can't charge what they had been. Consequently, some suppliers exit the industry and thus s upply is decreased. In this way, there will be inefficiency in the market as it will prevent some sellers from selling their good to buyers who value the good higher than their cost ("Price ceiling" Wikipedia.org). On the other hand, consumers can now buy the product for less, so quantity demanded increases. This will cause a  shortage since quantity demanded exceeds quantity supplied. Since producer surplus is area above the supply curve and

Types of nonverbal Communication

Types of nonverbal Communication Nonverbal Communication The definition of nonverbal communication can be as short or as elaborate and specific as one wants to make it. In general the nonverbal communication describes any and all communication that occurs outside the realm of written or spoken words and is expressed by generation of either intentional or subconscious cues and their recognition. Commonly, nonverbal communication is divided into subcategories describing individual areas that transmit communication cues. These areas, among others, include kinesics, paralanguage, proxemics, haptics, oculesics, and physical appearance. Understanding and effective application of nonverbal communication skills is becoming increasingly important in the modern world. Also, do these nonverbal cues have the same meaning all over the world? Are these nonverbal cues just modified to fit cultural ideals? I will be explaining the different types of nonverbal communication, the importance of them, and how its used throughout different parts of the world. There are different types of nonverbal communication. The first is kinesics which is the study of body language, facial expression, and gestures. Movement is strongly connected to communication style. For example, Knapp Hall notice that movement is related to interaction synchrony, the matching and meshing behaviors that accompany conversations and discussions between two or more people. Matching and meshing usually connote a sense of pleasure with the conversation and can indicate feelings of rapport. Matching can occur through postural congruence and mirroring the persons body language. Also, motor mimicry is a form of matching, such as when a person places her hand on her heart to connote sympathy during another persons sad story. Knapp Hall state that emotional contagion usually occurs in conjunction with mimicry in conversations, meaning that the conversation partners are sharing their feelings and interacting in empathetic ways. Knapp Hall describe two fundamental types of p hysical gestures, those that accompany speech and those that do not. Gestures in general are movements made by the body or some part of it. Speech-independent gestures can include anything from a shake of the head to the finger to wrinkling the nose. These non-verbal gestures often mean different things in different contexts or in different cultures. No gesture is absolutely universal although many are commonly recognized, at least throughout the same cultural context. Some personal examples of speech-independent gestures include the thumbs-up that means everything is good†. For example, in Brazil and in Denmark the American Ok hand sign is a gesture of vulgarity, and in France the same sign signifies zero and in Japan that sign means money. Cultural differences in kinesic behaviors are as significant and complex as cultural differences in verbal language. Factors like attractiveness, appearance, gesture, movement, face, eye, and vocal behaviors differ from place to place. An understanding of cultural differences and basic awareness of those differences when communicating with persons from other cultures can enormously improve cross-cultural relationships and eliminate misunderstandings. Another among these is paralanguage. This is the study of the nonverbal cues of the voice. Various acoustic properties such as tone, pitch, and accent, collectively known as prosody, can all give off nonverbal cues. George L. Trager developed different classifications in paralanguage. The first is voice set, which is the context in which the speaker is speaking. This can include the situation, mood, age and persons culture. Another is voice qualities. These are the volumes of your tone, pitch, tempo, rhythm, and accent. This is very important in getting certain points across in conversation. Vocalization consists of three subsections: characterizers, qualifiers and segregates. Characterizers are emotions expressed while speaking, such as laughing, crying, and yawning. A voice qualifier is the style of delivering a message for example, yelling Hey stop that!, as opposed to whispering Hey stop that. Vocal segregates such as uh-huh notify the speaker that the listener is listening. The se cues define in general the point you are trying to get across in conversations. Study of space as a part of nonverbal communication referred to as proxemics further analyses physical and psychological space between individuals in the interaction. Proxemics could be divided into the elements of territory and personal space. Territory refers to the general area in which the interaction occurs, while personal space is just that a space immediately around a person. One of the most important elements of proxemics is the study of haptics or in more conventional terms, touch. According to various researches, touch â€Å"enhances ones interpersonal involvement, positive affect, social attachment, intimacy, and overall liking†. The persuasive power of touch is further evident in the findings of Patterson et al, stating that people tend to associate positive characteristics with the individual who touched them. That is either speaking in terms of being friendly or intimate. For example, friendliness would be more described with handshakes. A more intimate example w ould be a kiss. But in some cultures, greeting with touch can be disrespectful in some ways. For example, in parts of Africa, trying to shake ones hand with your left is considered disrespectful. For the most part, touch of one another shows comfort and respect in America. Sign language is another aspect of nonverbal communication. The written history of sign language began in the 17th century in Spain. In 1620, Juan Pablo Bonet published Reduccià ³n de las letras y arte para enseà ±ar a hablar a los mudos ‘Reduction of letters and art for teaching mute people to speak in Madrid. It is considered the first modern treatise of Phonetics and Logopedia, setting out a method of oral education for the deaf people by means of the use of manual signs, in form of a manual alphabet to improve the communication of the mute or deaf people. Sign language is a language which, instead of acoustically conveyed sound patterns, uses visually transmitted sign patterns such as manual communication, body language and lip patterns to convey meaning, simultaneously combining hand shapes, orientation and movement of the hands, arms or body, and facial expressions to fluidly express a speakers thoughts. The last aspect of nonverbal communication discussed in this research is physical appearance. Although, in the greater sense, attractiveness describes characteristics that go beyond the physical appearance alone, physically attractive people are perceived as â€Å"more persuasive, successful in changing attitudes, and are perceived to be warmer, more poised, and more socially skilled than less attractive people. According to Peterson and argyle, the way one dresses is also an important element of physical appearance as a source of nonverbal cues, in big part because a person has much more control over his or her clothes, as opposed to the features of the face or the body size. An example of this is the casual business clothing. It is considered distinguishing and positive status. But if you see someone in rags on the streets, you can presume that one is of lower and poorer status. Even though you cant always judge a book by its cover, physical appearance can sometimes depict who som eone is. In addition to the benefits of nonverbal communication, some problems exist as well. As the research suggests, little correlation exists between ones self-rated accuracy of decoding of the nonverbal cues and the actual performance. Some individuals also tend to concentrate more on their strongest areas of nonverbal communication while neglecting the other aspects. As in the example presented by Diane Arthur, the kinesic cues, contradictory to other verbal and nonverbal behavior, significantly undermined the credibility and effectiveness of the presenter. Another problem area within the realm of nonverbal communication is the ambiguity of generated and transmitted cues. Since the appropriate meaning and interpretation of nonverbal cues are highly contextual in nature, the same gestures, facial expressions or posture can and do mean different things in different interaction environment and settings. Often, perceivers tend to venture farther than available context allows and interpret t he signals according to their mental map, or to put it in other word their previous knowledge, experience, stereotypes and others perceptual filters. Problem is further escalated due to the natural tendency of humans to be overly confident of the purely subjective judgments reached according personally-relevant information. This idea develops into yet another obstacle in the interpretation of body language. Differences in cultural backgrounds of those involved in the interaction may interfere with correct decoding the encoded message. Most common cultural differences would probably be in kinesics. For example, a nod in the United States, as well as in many other cultures, signifies understanding or agreement. However, in the Middle East, a single nod represents disagreement or rejection. Similarly, other commonly used gestures or other aspects of nonverbal communication may have completely different meanings in various cultures. With this said, one must realize that the term cultur e does not refer to the various ethnic and geographical groups exclusively. Culture can describe anything from sex to interorganizational culture. Therefore, in order to correctly decode the nonverbal cues one must not only analyze the ones that are relative to the context of what is being communicated, but also to attempt to interpret them in light of the decoders cultural background. The task of understanding nonverbal cues clearly is extremely complex and misunderstandings are common. In conclusion, nonverbal communication is very important in depicting the message you are trying to deliver. The different kinds of communication are effective in so many ways. Some gestures are universal in meaning and some are not. But they do give a message. Without this, verbal language would show no meaning and be dull. Ones gestures and movements do bring life to conversation. Types Of Nonverbal Communication Types Of Nonverbal Communication Non-verbal communication or most commonly known as body language is the unspoken language of the body which is shown through our bodies to show our true intentions and hints of our feelings to the people whom we are conversing with. When we are conversing with others verbally our bodies simultaneously give out and receive signals which are transmitted by our bodies. This signals consists of the gestures we make, how we sit, the intonation and speed of how we talk, the distance we stand when talking and the amount of eye-contact we make while conversing. All this transmits vital non-verbal messages of oneself to another. These non-verbal messages still get across to the people around even when we are silent. The verbal message and body language very frequently contradicts which leaves the listener to choose which one to believe. Usually they will choose the body language. This is the reason why our body language should send a message which is congruent to what we are saying verbally. It is one of the biggest misconceptions to think that what is being said is more important than how it is being said. In reality only 7% of information is sent through words, the remaining 93% of communication is non-verbal. If you fail to read and de-code non-verbal messages, you set yourself up for constant misunderstandings and various communication problems. (Arina Nikitina, 2009) Sometimes the amount of attention we give towards the person who is talking can also be portrayed by our body language. The listener will increase their trust when our body language matches what we are saying but if it doesnt, the listeners will begin to develop tension, mistrust and be confused. In order to enhance what we are saying verbally, we have to be conscious of our body language to prevent sending out a wrong non-verbal message which might misinterpret what we are saying. For example, I had a classmate in secondary school which had problems catching up with his lessons in class. This was because he was suffering from some sort of mental retardation which affects his academic performance. When teacher questions him, he would apologize but the teacher would get even more furious with him and will not accept his apology. At first I thought the teacher was insensitive but then I realized that my classmate was at fault too. This is because he did not apologize in the proper mann er. His arms will be folded and while looking somewhere else he would apologize. In this case, the boy was apologizing but because of his improper body language the message he wanted to send across to the teacher was misinterpreted and the teacher thought that my classmate was being arrogant. In this scenario, the most appropriate way for my classmate to express his apology to the teacher is by looking into the teachers eyes with his arms down and saying sorry with a tone full of remorse. This real life example which happened in front of my eyes clearly demonstrates the importance of body language. This also clearly demonstrates the importance of nonverbal communication. Nonverbal communication can play five roles in speech: -Repetition -Contradiction -Substitution -Complementing -Accenting Source: The Importance of Effective Communication, Edward G. Wertheim, Ph.D. The Seven Known Types of Nonverbal Communication Facial expressions Although people come from different parts of the world with different cultures, they all still have the same facial expressions for happiness, sadness, anger, surprise, fear, and disgust. These expressions are almost universal. For instance, if one was to attend a wedding ceremony with a sulky face, this clearly shows that he or she is unhappy with the ceremony or simply just had a bad day. Body movements and posture The perceptions of us from others are affected by how we sit, talk, stand or even by shaking or holding their hand. For example, when a person is in an interview with the human resource executive and starts fidgeting with his or her fingers or an object, this clearly sends a body language to the human resource executive showing that the candidate is feeling restless and in secured with his or her given credentials. This will make the human resource executive think twice before hiring this candidate. Gestures Gestures are practically incorporated into our daily lives. Some gestures occur during our subconscious state of thought. However gestures vary from each culture to another. We must heed to the listeners cultural norms to avoid misinterpretation. In some cultures, the gesture of pointing the finger at a person is disrespectful but to another culture is perfectly fine. Eye contact The human eyes can portray someones interest, affection, hostility or attraction towards the opposite sex. Eye contact is also another tool to show clarity of the speaker. Touch An example of touch as a form of nonverbal communication is a handshake. A handshake is used to convey a mutual agreement or when someone meets a new person. Besides that a warm hug is used to convey affection toward the particular person is being hugged. A pat on the back or shoulder is used for encouragement or to acknowledge someones presence. Space The distance the speaker is standing or seating towards the listener can be used to indicate the type of relationship they are having. According to Wikipedia there are four different levels of distance: intimate distance, personal distance, social distance and public distance. Intimate distance is the space for embracing each other, touching and whispering. Whereas, personal distance is the space for interactions among friends and family. On the other hand, social distance is the space for acquaintances or people whom you meet randomly or even mutual friends. The public distance is for public speakers who deliver their message to the masses to convey their thoughts and ideology. For example, politicians and professor who is giving a lecture in front of a huge number of students in an auditorium. Voice Saying something doesnt really make a great impact but instead the way you say something really has the potential to captivate your audiences. For example pauses can be used to show power and superiority. On the other hand, the intonation n rate of speech and enhance the understanding of the listener. For example, if one was to speak really fast I am sure that the listener would only manage to understand the gist of what the speaker was saying. This is the reason one should say what he intends to say by saying it with the proper intonation, pauses and tone to deliver his message clearly to the listener in order for him or her to understand what the speaker is saying. The Common Misconception Some people feel assume that they can fake body language to hide their feelings. This is a total failure; this is because the more a person tries to fake their body language the more obvious it will look completely unnatural. This will definitely portray a sense of insecurity towards the person whom he or she is conversing with. The truth, body language is the bodily reaction towards a feeling felt by the body of a person and its completely natural. This is why one cannot successfully fake his or her body language. What is said by the person runs congruently with the body language of the person. This is another well-known reason behind why nonverbal communication is just as equally important as verbal communication. The Basic Importance of Nonverbal Communication Nonverbal communication can be used to gain trust from the people whom you converse with. This is because, through the body language projected, one can simply read it and if you are lying or saying the truth. Instead, if you manage to portray a confident body language, this will automatically tell the person whom you are conversing with that you are a trustworthy and honest person telling the truth. When you have gained their trust, the message which you would like to send across would be successful. Businessmen who are well of this are very successful in their courier simply because they have gained the trust of the buyer. Relationships sometimes fail because the partner is able to read the body language of his or her other half. When a person cheats on his or her partner they tend to lack eye contact frequently and appear tense and agitated as in always fidgeting with their hands. But if one wasnt cheating but its simply his or her character to act in such a way then it will send a wrong message across to the partner. This is another importance of the knowledge of nonverbal communication in daily live. Conclusion Nonverbal communication is clearly as important as verbal communication. Basically, if everyone had more knowledge about the importance or simply just the context of nonverbal communication I am sure that the world we live in would be a more understanding and peaceful place to live in. This is the reason why institutions should promote the importance of nonverbal communication to their student to create some sort of awareness among the students and to understand the importance of nonverbal communication.

Bp’s Ethical Culture Essay

We will go through the BP business context and culture, safety aspect, organization capability, responsiveness and risk assessment aspects of their ethical culture, result from the management and caused the disaster. BP Business Context and ethical culture: From the BP management employer aspects, they are not follow some mechanical level, safety procedure over and ignored which required by Act (e.g. Clean Air Act) over 8 year for their production. At the end the huge explosion occurred in March 2005. Because of the hydrocarbon liquid leakage and vapor, the ignition explosion result of the accident. They failed to give the safeguards protection tools to protect employees, this accident killing employees and injured people in Texas oil refinery. And the other issue of the Alaskan oil pipelines leaked; their culture also reflect the safety negligence in their operation and management. Not check the pipelines by routine maintenance. BP management did not doing any corrective action on the contract worker discovered the first pipeline leak in March of 2006, (e.g. whole stop the pipelines operation for checking details), still waiting the leakage happen on August 2006. And in October 2007 another spill in Prudhoe Bay, once again showing that BP was ignored the maintenance equipment and the safety level of the production. In 2010, violations again at BP facilities (at Ohio factory), the Occupational Safety and Health Administration (OSHA) found that workers might be exposed to injury or death should explosive or flammable chemicals be released at an Ohio factory. The BP working environment have the characteristic that is resistance to change, lack of trust and motivation; unclear expectations about supervisory and management behaviors, led to rules not being followed consistently and no initiating improvements. Management did not set or consistently reinforce process safety, operations performance and systematic to reduce the risk. e.g. neglected the safety protection tools. (Reference 01) Organizational Capability: poor management and communication in the complex organization, high turnover of refinery plant managers which will affect their consistency of responsibilities. Inability to see the risk, poor level of hazard awareness and process safety knowledge, e.g. the temporary worker doing wrong on the hydrocarbons to atmosphere with unclear control in the high risk and safety industry practice. Lack of early warning system in the refinery plant; e.g. poor communication, poor performance-management process and deteriorating the work standards. Means that BP allows the defective process in their production refinery and pipelines channel. Even though the project was carried out before the extensive research to identify any potential environment risks of the pipelines stretched to their network From the BP investor aspects, even a huge amount of fines, criminal penalties were paid again. They just only concern the profit rather then the employees, environment, base on their short term focus with high level oversight on prevention or improvement and safety management. Even the production was shut down a month for repairing; they just focus on resume the production which means profit as a priority. From the interest group, e.g. National Fish and Wildlife, the state law and act. BP was neglected their monitoring role, just paid the fund or fines to be a remedy, but still running at their loosen management culture. From the BP employees aspects, insider trading and fraud document (mail fraud and wire fraud), and reward from the manipulate the propane market at a high prices Integrity of the BP management, also lack of monitor and alert of the internal control. As the National oil company, the management let company making loss on violate Act, not setting a well control system for employees for prevention. These parts clearly showing the history of disregarding the well-being of stakeholders not follow the law and high level operation and maintenance level of BP. Different refinery plane have their own safety management system, and they did not share their best practice with others. So doing the same work but running at different safety system level. And as the employees of BP, from the result of the explosion, oil leakage and fraud issue all of them are affecting their society and economic damage. They know and maintain these BP culture but they do not concern until the accident or issue occurred. From these aspects of the BP ethical culture, and still no solid continues improvement, then it was caused the Gulf Coast oil spill disaster. At the beginning, BP tried to shift their responsiveness to the contractor Transocean, Ltd., loosen and negligence management style (know but not concern style), lying on the accident real situation to public. And delay the recovery work which subject to their management decision and style.

Underrated Questions About Personal Scholarship Statement Essay Samples

Underrated Questions About Personal Scholarship Statement Essay Samples The One Thing to Do for Personal Scholarship Statement Essay Samples Definitely, applying for scholarships is an incredibly great idea. A scholarship is a grant that functions as an aid for a student to have the ability to attain a particular amount of education. A scholarship essayis part of ascholarship application. Obtaining scholarship is just one of the greatest approaches to attain education and training to develop into an excellent leader. Not everybody can afford superior education, and that's why some men and women decide to join the institution's scholarship program. Therefore, students are advised to follow instructions provided. If they do not know whether they are in the U.S. lawfully, they should seek the advice of an immigration attorney before submitting a scholarship application. Some students will do this because they believe it makes them seem smarter, but nonetheless, it rarely has that result. What Personal Scholarship Statement Essay Samples Is - and What it Is Not Moreover, even as little as a diploma doesn't guarantee truly valuable professional abilities and knowledge. Professionalism in any field needs a considerable investment of time and energy. Just being considered to submit an application for a scholarship is already a pleasure and an achievement that you ought to be pleased with. In any case, the scholarship will give me the opportunity to advance my interpersonal skills at a greater l evel. The letter may be a general request for information form letter that could be photocopied, but you need to be specific regarding the name of the scholarship you're inquiring about on the envelope. Although the purpose of academic letters aren't restricted to the specified undertaking, it's normal for these letters to contain info about an individual, an educational subject or a specific academic cause or issue. Don't forget, on the exterior of the envelope, list the name of the particular scholarship you're inquiring about. Additionally, one is a 500-word reply and the other one is a 1,000-word reaction. The Unexpected Truth About Personal Scholarship Statement Essay Samples Remember there are some instructions that ask that you use a specific structure or format. The 16 themes below are made that you use as a reference until you're able to spot them all on your own. You will realize that after you have seen one or two applications, you've pretty much seen all of them. Your application needs to be typewritten and neat. Facts, Fiction and Personal Scholarship Statement Essay Samples Make sure your font size is able to make your discussion uncomplicated to read. Don't make the size of your font too large nor too tiny. The general format of your essay, for example, font size and margins, will solely be based on the instructions offered to you. Simply think beyond the box and go from the ordinary. What you are going to have to do is ask for money. After the time comes, you will be prepared to compose your way to scholarship success! What's more, it's your opportunity to spell out why you require money logically and reasonably. Without knowing good essay making, your likelihood of going into a fantastic college are slim. The Basics of Personal Scholarship Statement Essay Samples Some scholarship sources need you to join their organization. Especially, write the method by which the scholarship is able to help you continue your education including the financial conditions of your loved ones and how you'll have the ability to help them as well. Some scholarships will just request a statement of financial need. If there are a number of scholarships provided by the exact institution, specify which one applies to your circumstance. The Good, the Bad and Personal Scholarship Statement Essay Samples The end result is a strong essay with scientific depth. If you're asking for a scholarship, odds are you're likely to should compose an essay. Don't forget to begin your essay strongit should have the capability to spark the interests of your readers. If you discover that it's troublesome to compose essays, consider discussing the essay topic when recording the conversation. The essay is your opportunity to tell your story. It is your chance to show how you are the ideal representative. Vital Pieces of Personal Scholarship Statement Essay Samples While scholarship essay format won't offer you any credentials, they ought to be able to direct you properly on the best way to compose the suitable essay. Bear in mind that all scholarship applications are different, and that means you might have to design your essay to satisfy those particular requirements. Wait until the day prior to your scholarship application is due to start drafting your essay. A scholarship essay is a significant document which is used in the processes of scholarship application. Don't use any fancy fonts as it can produce the essay appear informal. An essay outline can help you organize the general structure of your essay. A superb essay is one which leaves a long-lasting impression. Scholarship essay isn't a paper at which you can forgive yourself misspellings or formatting inaccuracy.